Terms & Conditions

Users are asked to read through the following terms and conditions of this application. By accessing Test Hunter - Driving Test Cancellations UK website and mobile application and our change driving test services, you imply your agreement to the terms and conditions as described below. If you do not agree to all, or part, of these terms, please refrain from accessing the site or using our services. Throughout the Terms & Conditions, "You" applies to any person choosing to Test Hunter - Driving Test Cancellations UK website and app. Who Are We?

"We" are Driving Test Cancellations UK mobile application, registered business, Novotech LV, company number: 40203164524

Our Service

Test Hunter - Driving Test Cancellations UK website and mobile application is intended to enable anyone who has booked a driving test to take advantage of practical driving test cancellations at DVSA driving schools and take their test earlier. Test Hunter - Driving Test Cancellations UK website and mobile application is in no way affiliated with the DVLA or the Driver and Vehicle Standards Agency (DVSA).

General Terms of Use for Driving Test Cancellations UK website & mobile application

Users who supply their personal details during the registration process should read and agree to the terms described in this document and the Privacy Policy. Use of the app implies agreement with terms.

All details supplied by you to us must be accurate and include driving licence number and either theory pass code or driving test reference number in order for us to provide you with suitable driving test date opportunities.

By using Test Hunter - Driving Test Cancellations UK website and app, and providing us with your driving licence number, you agree to us login to the DVSA website, for tests cancellations and for test bookings.

By using Test Hunter - Driving Test Cancellations UK website and mobile app, and providing us with your driving licence number, you agree to us login to the DVSA website with your data on your behalf.

When using our premium service, we will check the DVSA website for you and will send you notification once we find an earlier test in your test center. We do not guarantee that you will receive notification for every single test cancellation that happened.

To receive Push Notifications from Test Hunter - Driving Test Cancellations UK website and mobile app, you have to be connected to the Internet.

When we send you a notification with an earlier test it means that we found an earlier test for you. If you choose the option to make a booking manually, we do not guarantee that when you decide to confirm your booking via our app the test will still be available.

Please note that your account at Test Hunter - Driving Test Cancellations UK is for your personal use only. We will not allow multiple persons to search for driving test cancellations using the same ID.

We reserve the right to withdraw the access of any user found to be abusing the Test Hunter - Driving Test Cancellations UK service in any form, including but not limited to, multiple user ID or implying affiliation or association with us where none exists.

Should a user be found to be in breach of our terms and conditions or privacy policy, we reserve the right to withdraw access to their account, without prior notice.

The Driving Test

1. Test Hunter - Driving Test Cancellations UK is not responsible for assessing your ability to pass your driving test and it is recommended that you take sufficient lessons to be confident before booking a test through the DVSA.

2. You must ensure that you turn up to your driving test appointment on time and with the relevant documents. If you lose your slot or are liable for any feeds, we are cannot be held responsible.

3. In the case of failed driving tests, we will not be held responsible for additional costs from third party sources.

Information Supplied by Test Hunter - Driving Test Cancellations UK app

Material and information featured on the Test Hunter - Driving Test Cancellations UK mobile application is designed to assist users in booking an earlier driving lesson. Information is provided for guidance only. The information supplied by the app is protected by international and local copyright laws.

Information Collection and Use

We only collect information that is required to identify customers. We collect and store first name, last name and email address. We do not collect any other personal data and have no access to it. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Contently Website and service. We currently use Google Analytics (traffic analysis, SEO optimization).

Payment Details

We do not store any payment details of our customers. At the point of sale, the customer is redirected to a 3rd party payment provided (Decta). We will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, it’s Acquirer, Visa/Mastercard Corporations or in response to valid government demands.

Transfer of Data

We don’t share or sell this information with any 3rd party companies or individuals. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Contently Website and service. We currently use Google Analytics (traffic analysis, SEO optimization).

Security of Data

All communications between a user and our website is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Refunds

If you made your purchase on our website:

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your purchase and request a full refund within 14 days of the transaction date, provided that the service has not yet begun. Please carefully review the following conditions related to service initiation and cancellation rights:

1. Service Commencement: By proceeding with your purchase, you acknowledge and consent that our service begins once we initiate any action to secure practical test appointments on your behalf. This includes, but is not limited to, conducting availability searches based on your submitted preferences. For most purchases, this process starts within a short period after your payment is confirmed.

2. Non-Cancellable Services: Once the service has commenced (as defined above), cancellation rights under the Consumer Contracts Regulations no longer apply. By agreeing to these terms, you acknowledge that our search and booking services are uniquely tailored to your specific requirements and preferences. Therefore, refunds will not be provided once the service has commenced.

3. Cancellation Requests: If you wish to exercise your right to cancel within 14 days and before service commencement, please submit a formal cancellation request via our Customer Service portal. Your request will be processed within 5 working days, and a full refund will be issued if the service has not yet begun.

4. Discretionary Refunds: In cases where exceptional circumstances are demonstrated, we may, at our sole discretion, offer a partial refund or a credit toward future services, even if the service has commenced. Please note that any such discretionary refund is entirely at our discretion and will be reviewed on a case-by-case basis.

By making a purchase, you confirm that you have read, understood, and accepted these terms and conditions, which include our rights and limitations concerning refunds and cancellations.

IOS application:

All transactions and refunds are managed directly by Apple. Refunds are generally not assured. Due to Apple's terms, we are unable to intervene to secure a refund.

You may use this form to request a refund:
https://reportaproblem.apple.com/

Android application:

You may use this form to request a refund from Google Play:
Refund Request Form

Our Liability:

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our app or in connection with the use, inability to use, or results of the use of our mobile application, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; and loss of goodwill for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.